Privacy Policy
Last updated: 10 February 2026
1. Overview
This Privacy Policy explains how personal information is handled when you access or use this website (the Website).
The Website is operated by Dr Wee-Kheng Soo, also known as Dr Kheng Soo. The Website provides general information about clinical services, areas of practice, and related resources and tools, including calculators and AI-enabled features. The Website is not operated as a medical practice website and is not a patient portal.
We aim to handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
2. Information that may be collected
You do not need to provide personal information to browse the Website.
From time to time, the Website may include features such as enquiry forms, registration functions, calculators, or other interactive tools. If such features are made available, we may collect personal information that you choose to provide, such as your name or contact details.
3. Information collected automatically
When you visit the Website, limited information may be collected automatically by the Website platform and related services, such as:
IP address,
browser type, device information, and operating system,
pages viewed and time spent on the Website, and
approximate location information inferred from IP address.
This information is used to operate, secure, and improve the Website and to understand how it is used.
4. How personal information may be used
Where personal information is collected, it may be used for purposes such as:
operating and maintaining the Website,
responding to enquiries or requests you initiate (if enabled),
administering any interactive features made available on the Website,
improving Website performance and functionality, and
complying with legal or regulatory obligations.
Personal information collected through the Website is not used for unsolicited marketing.
5. Third-party links and services
The Website may include links to, or embed, third-party websites or services (for example, practice websites, online booking platforms, telehealth services, payment processors, analytics tools, or embedded content). These services are operated by third parties and are subject to their own privacy policies and terms.
If you provide information via a third-party website or service accessed through the Website, that information is handled in accordance with the relevant third party’s privacy policy and terms.
We do not sell personal information.
6. Overseas storage
Some service providers used to host or operate the Website may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure information is handled in a manner consistent with Australian privacy requirements.
7. Cookies and analytics
The Website may use cookies and similar technologies to support functionality and to understand how visitors use the Website.
You can manage or disable cookies through your browser settings. Disabling cookies may affect how the Website functions.
8. Security and retention
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
No method of transmission or storage is completely secure. Information is retained only for as long as necessary for the purposes for which it was collected, or as required by law.
9. Access, correction, and complaints
Where applicable, you may request access to, or correction of, personal information we hold.
If you have a concern or complaint about how personal information has been handled in connection with the Website, please contact us so we can seek to resolve the issue promptly.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time by publishing an updated version on the Website. The “Last updated” date shows when changes were made.
11. Contact
For privacy enquiries, access requests, or complaints relating to the Website, please use the contact details provided via the relevant practice link(s) on this Website.