Terms of Use

Last updated: 10 February 2026

These Terms of Use apply to this website (the Website). The Website is operated by Dr Wee-Kheng Soo, also known as Dr Kheng Soo. In these terms, we, us, and our refer to Dr Wee-Kheng Soo. You refers to any person who accesses or uses the Website. By accessing or using the Website, you agree to these Terms of Use.

1. Purpose of the Website

The Website provides general information about clinical services, areas of practice, and related resources and tools, including calculators and AI-enabled features (the Content). The Content is for general information only and is not intended to provide diagnosis, treatment, or emergency guidance.

2. No medical advice

The Content is general in nature and may not be appropriate for your circumstances. It is not a substitute for personalised medical advice, diagnosis, or treatment. You should seek advice from your treating clinician or another qualified health professional regarding your specific circumstances. You should not delay seeking medical advice, or disregard medical advice, because of the Content. Any reliance on the Content is at your own discretion and risk.

3. Calculators, AI-enabled tools, and interactive features

The Website may include calculators, automated tools, AI-enabled features, or other interactive resources that provide general information based on information entered by you or otherwise made available through the Website. These features are provided for informational purposes only.

Information or outputs generated by such features do not constitute medical advice and are not a substitute for personalised assessment, diagnosis, or treatment by a qualified health professional. Outputs may be incomplete, inaccurate, or not appropriate for your circumstances.

Any reliance on information or outputs generated by these features is at your own discretion and risk.

4. No doctor–patient relationship

Using the Website, accessing or reading the Content, using any calculators or AI-enabled tools, or submitting an enquiry does not create a doctor–patient relationship. A doctor–patient relationship is only formed when an appointment is booked and a consultation is accepted and provided by us.

5. Emergencies

If you think you may have a medical emergency, call your local emergency number (in Australia, call 000) or attend your nearest emergency department. Do not use the Website to request urgent medical assistance.

6. Appointments, booking, forms, and third-party services

The Website may embed or use third-party services (for example, online booking, contact forms, telehealth platforms, payment processors, or embedded content). These services are operated by external providers and are subject to their own terms and privacy policies.

Where the Website includes forms or other interactive features, any personal information you submit through the Website will be handled in accordance with the Website’s Privacy Policy. Personal information you provide via third-party websites or services will be handled in accordance with the relevant third party’s privacy policy and terms.

7. Acceptable use

You may use the Website for lawful, personal, non-commercial purposes. You must not:

  • use the Website in any way that breaches applicable laws or regulations

  • interfere with the operation, security, or availability of the Website

  • attempt to gain unauthorised access to the Website or its systems

  • use any robot, spider, scraper, crawler, or other automated means to access the Website or extract Content, except for standard search engine indexing

  • reproduce, republish, scrape, harvest, or commercially exploit Content without prior written permission

  • use the Website or Content for training, fine-tuning, or benchmarking artificial intelligence models without our prior written consent.

We may suspend or restrict access to the Website where reasonably necessary to protect security, availability, or other users.

8. Content accuracy and availability

We take reasonable care to keep the Content current, but the Content may be updated from time to time and may not be complete, accurate, or error-free. We do not warrant that the Website will be continuously available, secure, or free from viruses or other harmful components.

9. External links

The Website may contain links to third-party websites. Links are provided for convenience only. We do not control, endorse, or accept responsibility for third-party content, privacy practices, or availability.

10. Intellectual property

Unless stated otherwise, we own the intellectual property rights in the Website and the Content, or we use those materials with permission.

You may view and download Content for your personal use. You must not copy, adapt, modify, distribute, publish, display, or create derivative works from the Content (in whole or in part) without prior written permission, except as permitted by law.

11. Limitation of liability

To the extent permitted by law, we are not liable for any loss or damage (whether direct or indirect) arising from:

  • your access to, or use of, the Website or Content,

  • your reliance on the Content, or

  • any third-party websites or services linked to, or accessed from, the Website.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantees, rights, or remedies that cannot lawfully be excluded under the Australian Consumer Law or other applicable laws.

12. Changes to these Terms

We may update these Terms from time to time by publishing the updated version on the Website. The “Last updated” date shows when changes were made. Your continued use of the Website after changes are published means you accept the updated Terms.

13. Governing law

These Terms are governed by the laws of Victoria, Australia. The courts of Victoria have non-exclusive jurisdiction.

14. Severability

If any part of these Terms is unlawful, void, or unenforceable, that part is severed and the remainder continues in effect.

15. No waiver

Any failure or delay by us to enforce these Terms does not operate as a waiver of our rights. A waiver is only effective if it is in writing and signed by us. A waiver of any breach does not waive any later breach.